Taking the big step

This last week we have had quite a bit of problems with our cable (tv). I called of course. Then I had to wait 31 minutes to actually talk to some one. Of course it couldn't be fixed at the support center. They promised to send someone out-----the next day. They did, late afternoon. Of course the problem had cleared by then, they couldn't see any problem. Ok, being a person of no technical ability, I had to accept their answer. Sunday, the same problem popped up, we could barely see the program. I called again, 26 min. holding. Same answer, we will send someone out, tomorrow. Late Monday another technician came out. His little machine told him we didn't have a problem, I assured him that we DID. He went out and changed something and lo and behold we have very nice reception.
By this time we were thoroughly disgusted and I called Direct Tv to have the dish installed. I know we will have some interuption of service during storms, but it has to be better than what we have had lately. And, best of all, we will save about $40. per month. So, some time this week we will have to learn a whole new system but I think we can handle it.
The only problem this week is that we will have to hang around waiting for the installation. Hopefully, they will call as promised and set a day and time.
I will keep you informed of the progress